Terms & conditions

These Terms of Service are a revised version of BoxMalls’ “Cross-border Seller Terms of Service”. From the date of this version’s release, the terms “Cross-Border Seller Service Terms” mentioned throughout the BoxMalls platform refer to these Terms of Service.

The index keywords listed before the clause are only to help you understand the gist of the clause and will not affect or limit the meaning or interpretation of the clause. In order to safeguard your own rights and interests, it is recommended that you carefully read the specific statements of each clause.

Before you click to agree to this agreement during the registration process, you should carefully read these Terms of Service (hereinafter referred to as the "Terms of Service"). Please be sure to read carefully and fully understand the contents of each clause, especially the clauses on exemption or limitation of liability, applicable laws and dispute resolution clauses. Terms disclaiming or limiting liability will be underlined in bold and you should read them carefully. If you have any questions about these Terms of Service, you can consult the platform customer service or your account manager.

1.1 Welcome to the BoxMalls platform (hereinafter referred to as the "Platform"). Please read these Terms of Service carefully before using the BoxMalls platform or opening a BoxMalls account (hereinafter referred to as "Account") or opening a BoxMalls store (hereinafter referred to as "Store") to understand your rights and interests with JSS TRADING, its affiliates and subsidiaries (individually and collectively) The legal rights and obligations of "BoxMalls", "we" or "our"). The services we provide (hereinafter referred to as "the Service") include (1) this platform (including mobile applications), (2) the services provided by this platform and BoxMalls client software, and (3) through this platform or its related All information, linked web pages, functions, data, text, images, photos, graphics, music, sounds, videos, information, tags, content, programming, software, application services (including but not limited to any mobile Application Services) (hereinafter referred to as "Content"). Any new or upgraded features of the Service shall also be subject to these Terms of Service. These Terms of Service govern your use of the services provided by BoxMalls.

1.2BoxMalls policies: Various terms or conditions applicable to sellers published on the BoxMalls platform and updated from time to time, including but not limited to cross-border seller terms of service, privacy policy, prohibited and restricted goods policy, BoxMalls logistics service terms, BoxMalls International Platform service terms, policies and terms stated on BoxMalls Seller Learning Center, Seller Center, and various policies and terms newly released in the future, etc. Unless otherwise agreed in these Terms of Service, the definitions and explanations of terms in the BoxMalls policy shall apply to these Terms of Service.

1 Privacy

1. BoxMalls attaches great importance to privacy protection, and we specifically describe our privacy protection-related operations in detail in the privacy policy. Please read this Privacy Policy carefully to understand how BoxMalls collects and uses personal information related to your account and/or when you use the Services. If you use this service or provide information on this platform, you agree to let BoxMalls collect, use, disclose and/or process the content and personal information involved in your use of this service in accordance with the methods described in the Privacy Policy.

2Limited License

1. BoxMalls grants you a limited and revocable right to log in and use this service in compliance with the terms and conditions of these Terms of Service. All proprietary content, trademarks, service marks, brand names, logos and other intellectual property rights ("Intellectual Property Rights") displayed on this Platform are the property of BoxMalls and the third party owners identified on this Platform (if applicable) . We do not grant, directly or indirectly, any right or authorization to any party logging onto this Platform to use or replace any property, and no party logging onto this Platform may claim any right, title or interest related thereto. By using the Service, you agree to abide by the copyright, trademark, service mark and all other applicable laws that protect the Service, the Platform and its content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent or sell any part of the Service, the Platform or its content, nor create derivative works based thereon. You may not mirror or frame any part or the entire content of this Platform on any other server or display it as part of any other website/platform without our prior written consent. Additionally, you agree that you will not use any robot, spider, or any other automatic device or manual process to monitor or copy our Content (using standard search engine techniques to direct web users to the Site) without our prior written approval. Except for the case of entering this platform).

2. We welcome you to link to this platform from your website, provided that your website/platform does not imply any endorsement by BoxMalls or any association with it. You understand that BoxMalls may suspend the provision of part or all of this service at any time in response to legal and regulatory requirements or in compliance with the principle of good faith.


Any software we provide to you as part of the Service shall be subject to the specifications of these Terms of Service. BoxMalls reserves all rights not expressly granted herein by BoxMalls. Any third-party script or program code linked or referenced by the Service is licensed to you by the third party that owns the script or program code (not by BoxMalls).


BoxMalls welcomes any suggestions and comments to help BoxMalls improve service quality. Please see the feedback process below for details:

(1) To provide feedback, please send it to us in writing by email or using the comment form in the app.

(2) Anonymous feedback will not be accepted.

(3) Users who receive feedback should be fully informed of all facts and given the opportunity to express their opinions.

(4) Vague and defamatory feedback will not be accepted.

General provisions

1.BoxMalls reserves all rights not expressly granted in this Agreement.

2. BoxMalls reserves the right to change, modify, suspend or discontinue this platform or services in whole or in part at any time in response to legal and regulatory requirements or in compliance with the principle of good faith. BoxMalls may release certain services or their features on a trial basis, which may not function correctly or as in the final release. BoxMalls may also set restrictions on certain functions due to regulatory requirements or in compliance with the principle of good faith, or restrict your ability to use part or all of this platform or services.

If you have any questions or concerns about these Terms of Service, or any issues arising from these Terms of Service or this Platform, please contact us at support@boxmalls.com.